Privacy Policy

 

Type of information collected.

We receive, collect and store any information you enter on our website or otherwise provide to us. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; log in; Email address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to navigate away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, suggestions, product reviews, recommendations and personal profile.

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How we collect this information

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When you make a transaction on our website, as part of the process, we collect personal information that you provide us, such as your name, address and email address. Your personal information will be used only for the specific reasons stated above.

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Why we collect this information

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We collect such personal and non-personal information for the following purposes: 
 

1. To provide and operate the Services; 

2. To provide our Users with ongoing customer and technical support; 

3. To be able to contact our visitors and users with general and personalized notices related to the service and promotional messages; 

4. To create aggregate statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with applicable laws and regulations.

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How we protect your information

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Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com data storage, databases, and general Wix.com applications. they store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our website adhere to the standards established by PCI-DSS administered by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. . PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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Communication

We may contact you to notify you about your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or money owed, to solicit your opinions through surveys or questionnaires, to send updates about our company, or as necessary to contact you. to enforce our User Agreement, applicable national laws, and any agreements we may have with you. For these purposes, we may communicate with you by email, telephone, text messages and postal mail.

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Use of Cookies

In accordance with the provisions of Law 34/2002 on Information Society Services, we inform you that this website uses cookies.

Definition and function of cookies

What are cookies? A cookie is a small text file that is stored on your computer when you access certain web pages. When you visit the same site again, the cookie allows the website to recognize your browser. Cookies allow the storage of user preferences and other types of information.
Your browser settings can be changed to refuse all cookies or to indicate when they should be sent. However, some of the website's features or services may not function properly without cookies. You can allow, block or delete the cookies installed on your computer by configuring the browser options installed on your computer:

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• Chrome

• explorer

• firefox

• Safari

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Types of cookies

Depending on who is the entity that manages the computer or domain from which the cookies are sent and processes the data obtained, we can distinguish:

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• Own cookies: These are those that are sent to the user's terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.​

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• Third-party cookies: These are those that are sent to the user's terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies.

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According to the period of time that they remain activated in the terminal equipment, we can distinguish:

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• Session Cookies: They are a type of cookies designed to collect and store data while the user accesses a web page, they remain on their computer during the visit (for example, until the browser is closed and the visit ends).

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• Persistent cookies: These are a type of cookie in which the data is still stored in the terminal and can be accessed and processed for a period defined by the person responsible for the cookie, and which can range from a few minutes to several years.

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Depending on the purpose for which the data obtained through cookies are processed, we can distinguish between:

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• Technical cookies: These are those that allow the user to navigate through a web page, platform or application and use the different options or services that exist in it, such as, for example, controlling traffic and data communication, identifying the session, access restricted access parts, remember the elements that make up an order, carry out the purchase process of an order, make the request for registration or participation in an event, use security elements during navigation, store content for dissemination videos or sound or share content through social networks.

• Personalization cookies: These are those that allow the user to access the service with some predefined general characteristics based on a series of criteria in the user's terminal, such as the language, the type of browser through which the user accesses the service. , the regional configuration from where you access the service, etc.

• Analysis cookies: These are those that allow the person responsible for them to monitor and analyze the behavior of the users of the websites to which they are linked. The information collected through this type of cookie is used to measure the activity of the websites, applications or platforms and to create browsing profiles of the users of said sites, applications and platforms, in order to introduce improvements in function of the analysis of the usage data made by the users of the service.

 

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